Pull Your Balance Back to Your Wallet
When you want to withdraw, head to the cashier and choose the withdrawal tab. We send funds back to the same wallet type you used to deposit — DANA, OVO or GoPay — so the money lands in a place you already control. Enter the amount you want to cash out, then confirm your identity with the verification step the system prompts.
We aim to process withdrawal requests promptly, though timing can vary depending on your account verification status. No payout speed is invented here — actual processing depends on your account standing and wallet provider. Access and availability are subject to local law.
- Go to the withdrawal tab — Inside the cashier, switch to the withdrawal section and select your wallet — DANA, OVO or GoPay.
- Enter the withdrawal amount — Type the amount you want returned to your wallet. The screen will show any minimum amount that applies to your account tier.
- Complete the verification prompt — Confirm your identity through the security step shown — this protects your account and ensures funds go to the right wallet.
- Funds move to your wallet — Once approved, the amount transfers to your selected wallet. Check your DANA, OVO or GoPay balance to confirm receipt.